Refund policy
We hope you love your purchase, but if you're not completely satisfied, you may return your item within 14 days of receiving it.
Return Conditions
To qualify for a return, please ensure:
- The item is in its original, unworn condition
- All tags are still attached
- If possible, the item is returned in the original packaging
Return Procedure
Before sending your return, please email us at info@ownbozz.com with the following information:
- Your full name
- Your order number
- The reason for return
You will receive further instructions upon approval of your request.
Refunds
Once we have received and approved your return, we will process your refund to the original payment method within a few working days.
Return Shipping Costs
- Return shipping costs are the responsibility of the customer.
- We recommend using a trackable shipping service to ensure safe return delivery.